Crisis Management

In addition to language and culture business travellers and employees on long-term assignments abroad, have to master a wide range of challenges in the countries where they are working. At the same time, the employers are also confronted with additional costs and liability risks, including their duty of care as an employer. In some regions of the world, employees can be threatened or detained by criminals or disappear without a trace. The authorities in these regions are often not able or not willing to help. In addition, countries that are regarded as safe today can be engulfed by political upheaval or civil war tomorrow and create the urgency for employees in those regions to be evacuated or other security measures to be taken. To insure against these risks and provide support to those employees sent abroad, we have created an insurance package consisting of prevention, cost reimbursement and crisis management consultancy.

We provide policyholders with prevention advice supplied by a well-known crisis management consultant. In an emergency, companies can access a crisis management service provided by the same consultant that supplies the prevention advice. Insurance cover includes extensive reimbursement of costs, for instance when employees are threatened, disappear without trace or need to be evacuated.

CPI represents a special solution for food & beverage companies. In an emergency the affected company is provided with the necessary support by an acknowledged crisis management, product recall or PR consultant.

The key feature of this solution is extensive reimbursement of costs:

• Product recall costs, including the costs of a first-party recall and of a third-party recall by the policyholder’s customers or by a government agency
• Decontamination costs, re-design and re-development costs or consultants’ fees
• Reimbursement of manufacturing costs, lost profits and the not realized profits resulting from a decline in sales
• Costs of advertising activities to counter the threat of a loss of sales
• Prevention consultancy provided by an acknowledged crisis management consultant at the beginning of the policy term is an option

Extensions of cover can be provided in special clauses.